The Easiest and Best Guarantee in The Business
Shop with 100% confidence at Western Rider. If something doesn’t fit you or your horse, return your original purchase within a year, and we’ll make it right with a refund, exchange or replacement.
Our experience as riders and horse owners ourselves is that in most situations a year’s time is fair enough to evaluate proper fit and function. PLUS: For manufacturer’s defects, we’ll extend the manufacturer’s warranty to a maximum of 24 months, regardless of their individual policies. (AND: Manufacturer warranties longer than 24 months will be honored and supported by us as well up to the length of those warranties).
Exceptions: Safety items such as helmets and protective vests may only be returned within 30 days, with their original tags intact. Saddles and riding boots may be returned within the one year period, but are subject to a prorated refund based on usage. Used saddles may be returned for 30 days only. For everyone’s protection, treats and vet meds which have been opened are not returnable, and returned blankets must clean and free of debris.
Special Conditions
To protect all customers and ensure that every return or exchange is handled fairly, we may require a receipt or decline a return in these situations:
• Item was not purchased directly from Western. (It was purchased at a used tack sale or from a retailer or online seller other than Western.)
• Item is missing a label or has been defaced.
• No receipt and no valid identification in our stores.
• Item is wet, dirty or contaminated, or until it has been cleaned. (For health and safety reasons, we cannot accept returns on used, defective or poorly fitting blankets if they are UNWASHED.)
• Item has been lost, stolen, damaged, or misused.
• On rare occasions, based on the nature of prior transactions.
• Supplements have been opened or used.
• Multiple returns of the same item.
• Personalized items may not be returned unless defective.
Security Guarantee
Western Rider understands your concerns regarding online security. We share in your concerns and therefore work hard with experts in the field to maintain a highly secure ordering environment. Along with our comment to security, we offer you a Secure Order Guarantee - this gives you 100% protection for your credit card transactions on WesternRider.com.
Our Secure Order Guarantee means that you will never have to pay any money related to unauthorized charges to your credit card account, as long as those charges are a direct result from a transaction on WesternRider.com.
How it works: If you experience credit card fraud, the Fair Credit Act specifies that your credit card company can hold you liable for no more than $50.00 in fraudulent charges to your account. Our Secure Order Guarantee will reimburse you for any amount up to $50.00 billed to you by your credit card company for unauthorized charges to your account, if those charges result from an order you placed with WesternRider.com. For this protection you must promptly notify your credit card company of fraudulent charges and follow their procedures as outlined in your credit card agreement.
The Rambo® Natura Summer Sheet by Horseware® Ireland is made from natural hemp and organic cotton, so it is an ideal choice for sensitive horses. The eco-friendly fabric is biodegradable, breathable and provides 95% UV protection.
A silky lining at the shoulders, mane and tail flap protects hair, and the patented Disc Front Closure system lets you secure the sheet with ease and your horse enjoy the freedom to graze without restriction. Dual Leg Arches™ further support your horse’s freedom of motion, and the new hood shape offers an improved, close-contact fit and extended chest coverage.
Key features:
Natural fabrics perfect for sensitive horses.
Disc Front Closure.
Three cross surcingles.
Supersized tail flap with silky lining.
Wipe-clean tail cord.
About Natura’s Fabrics
Hemp is one of the oldest plants in the world and is a highly sustainable crop that leaves no ecological foot print. Hemp is highly renewable and can be harvested several times per year. This organic plant is grown without the use of any pesticide or chemicals and therefore does not pollute the soil in which it is grown. Hemp is a highly breathable fabric that offers UV protection, antibacterial odor resistance, durability, quick drying and is biodegradable.
Organic cotton sourced for this summer sheet has OCS and GOTS certification to ensure its authenticity as organic. It is naturally soft, highly breathable, lightweight and comfortable against the horse’s skin.
